Motivated by the desire to see continued health care savings and advancement, we should see any obstacles such as the Digital Divide, as beacons to areas of need and attention that will involved a learning curve and initial cost, but will have exponential financial and quality returns. My grandfather, a sharecropper, had no formal education or training, but he needed to at least provide a signature when services or care was provided. Although he couldn't write, this divide was crossed by teaching him to provide an initial signature -- an X. His X was cumbersome and he needed a tiny lead-in before the X became evident. That initial scribble before the x looked like two letters so he became known by what health care workers saw as his name -- six. Eventually everyone in the little farming town knew him as "Six" and my untaught Poppy could spell and write one word ... that led to others!
My point is divides have always both existed and been crossed driven by the desire to obtain better care, quality and results. I am encouraged by Dr. Hatfield's mission to provide patient education and the consumer engagement needed to build healthier and more productive communities.
Even the Mighty Mississippi can be crossed with the right boat!